• “While you can place an order as a guest, we highly recommend creating an account. It makes future purchases quicker, allows you to easily track your orders, and keeps a convenient record of your buying history.”

“Don’t worry! If you’ve forgotten your password, you can easily reset it by following these steps:

· Click on the ‘Forgot Password?’ link: You’ll usually find this link on the login page.

· Enter your registered email address: We’ll send a password reset link to this email.

· Check your inbox: Look for an email from us (and check your spam/junk folder just in case!).

· Click the reset link in the email: This link will take you to a secure page where you can create a new password.

· Create a new password: Choose a strong, unique password that you’ll remember.”

“Placing an order on our site is quick and easy! Just follow these simple steps:

a. Filter the information: Select your school first, then type of Uniforms ( summer, winter or sports), then select the gender of your child( male or Female) and finaly the class of your child. Then click the ‘Submit’ button.

b. Approved List of Products: You will see the approved list of products by the school by their respective pictures.

c. Add to Cart: Select the items you want to purchase, select any necessary options (like size, color, or quantity) and click the ‘Add to Cart’ button.

d. Review Your Cart: When you’re ready to check out, click on the shopping cart icon (usually in the top right corner of the page). Here, you can review all the items you’ve added, update quantities, or remove items if needed.

e. Proceed to Checkout: Click the ‘Proceed to Checkout’ or ‘Checkout’ button from your cart.

f. Enter Shipping Information: Provide your shipping address details. Please double-check for accuracy to ensure smooth delivery.

g. Choose Shipping Method (if applicable): Select your preferred shipping option if multiple choices are available.

h. Enter Payment Information: Select your payment method (e.g., credit card, debit card, net banking, UPI) and enter the required details securely.

i. Review and Confirm: Carefully review all your order details, including the items, shipping address, and payment information, one last time.

j. Place Order: Click the ‘Place Order’ or ‘Complete Purchase’ button to finalize your order.

“We want you to find your perfect fit! You can find detailed size and fit advice in several places on our site:

a) Our Dedicated Size & Fit Guide: We also have a comprehensive [‘Sizing & Measurement’ page] at the buttom of the website, where you can find general sizing information, measurement tips, and advice on which size will fit your child.

b) Product Descriptions: Many product descriptions include specific notes about the fit of that item, such as “small,” “Medium,”  “Large,” or “XL”

c) Still Unsure? Contact Us: If you’re still debating between sizes or have specific questions, our customer support team is happy to help! You can reach us at [woolowool.44@gmail.com] or [8837577613], and we’ll do our best to guide you to the right size.”

“Currently, we are unable to process orders directly over the phone for security and efficiency reasons.

However, our website is designed to make placing an order quick, secure, and easy! You can browse our full selection, find detailed product information, and securely complete your purchase 24/7.

If you are experiencing any difficulties while placing an order online, or have questions about a product, please don’t hesitate to contact our customer support team. We’d be happy to guide you through the website ordering process or answer any questions you might have.

You can reach us at:

· Phone: [8837577613] (Our phone lines are open [ Monday – Saturday, 11 AM – 7 PM IST

· Email: [woolowool.44@gmail.com]

· Live Chat: [Our whatsapp number is 9814033484, you can chat here for the requirements]

 “We understand that sometimes you might need to cancel or modify an order. Here’s our policy:

Cancelling an Order:

· Time-Sensitive: We process orders very quickly to get your items to you as soon as possible! Therefore, it’s only possible to cancel an order within a very short window after it has been placed.

· How to Attempt a Cancellation: If you need to cancel, please contact our customer support team immediately at [woolowool.44@gmail.com] or [8837577613] (Our phone lines are open Monday – Saturday, 11 AM – 7 PM IST). Please have your order number ready.

· Confirmation: We will do our best to catch your order before it’s processed for shipping. If successful, we will confirm the cancellation and process a full refund. If your order has already entered the shipping process, we may not be able to cancel it.